What To Expect

From how to get started, through timings and settings to how to book and pay. If you need help with something not covered here, get in touch and let me know and I will come back to you.

How We Get Started

To get in touch just call me , email me or book a free call here and I will call you back. We can then have a free 30 minute chat to discuss your needs and see how CBT can help you.


If we both think CBT can help, you will then need to book your first session, where we can further explore what needs working on and plan the best way forwards.


After the first session we can book as many or as few future sessions as you feel comfortable with or you can book sessions as you like through my web site.


All of my CBT sessions last for 1 hour.


Most clients need 6 to 24 sessions although it can take less or more depending on the complexity of the issues, how regularly you have sessions and how well the process works for you.


You can stop at any point and for any reason, but there will naturally come a point at which you feel, and I assess, that you no longer need therapy.

What I Will Ask Of You

I understand that we all have busy lives and sometimes it is difficult to keep to a schedule, so I’ll always be as flexible as possible, though you will get better results if you are committed and attend regular sessions.


I ask that you are on time for sessions whether online, by phone or face to face, as sessions last for 1 hour from the booked start time and will finish on time.


CBT works best with one session per week, less regularly generally slows progress and more often does not usually speed progress up.


CBT is practical in nature and you will need to learn some skills which will take some practice, because of this you will need to do some work between sessions. This is a vital part of how CBT works and so without it your progress will be hindered.

Where Are My Sessions?

Face To Face Sessions

These are given in my therapy room at 9-11 High Beech Road, Loughton IG10 4BN.


Online Sessions

I use Zoom as it is very easy and intuitive to use. Once you have booked a session you will receive a zoom link in your confirmation email, which you then click on shortly before the session is due to start and I will admit you at the start time. I advise that you install zoom and familiarize yourself with it before the session so we can concentrate your time on the therapy.

For all sessions you will receive an email booking confirmation and, if you leave your phone number, I will send you a text message reminder the day before your session.

How To Book And Pay

Call me and I can book single or multiple sessions and take payment for you.


You can also book and pay on my website, but you can only book a single session at a time right now, we are working on multiple session booking and this should be available soon.

You can book sessions as late as 24 hours in advance and, like most therapists, I have a 48-hour cancellation policy which I adhere to strictly with the exception of personal tragedy, otherwise missed sessions are non-refundable.


If you do need to cancel or reschedule a session please do let me know, or if you have an account on my website, you will be able to cancel or reschedule from there yourself.


I accept all major credit and debit cards over the phone and online you can also pay by PayPal.